Terms and conditions

Disclaimer

This website is provided by Decanting Club for your personal use subject to the following terms and conditions. By using the website you agree to be bound by these terms.

This website and the information within may be changed or updated without notice.

Decanting Club has taken every effort to ensure that the information on this website is correct, accurate and up to date. However, we take no responsibility for information that is incomplete, inaccurate or out of date.

Decanting Club shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.

All text and graphics on this website, unless specified, are directed solely at those who access the website from the United Kingdom mainland. Decanting Club makes no representation or will not be held liable for any action placed upon the website by individuals from other locations.

Decanting Club assumes no responsibility whatsoever for any links to the Internet or other third party websites from its website. Once you activate these links you will leave this website and we will not be responsible, or liable, for the content which you consume there.

Age restrictions

It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. All customers must confirm prior to ordering their date of birth. Anyone under the age of 18 will not be allowed to place an order. If our delivery couriers are in doubt of the age of the recipient of an order they may request some form of ID. In the event that this is not satisfied they are not permitted to leave the wine.

Subscriptions

Decanting Club subscriptions are activated by signing up to Direct Debit with our payment partner, GoCardless.

A Direct Debit is taken from your account each month, in advance of the wines being sent to you.

You can cancel your Direct Debit at any time, with no obligation, and will receive the remaining wines that your previous payment covers.

Delivery

Delivery is only available to residents of the United Kingdom

If a pouch is damaged or spoiled in transit, or you believe a bottle of wine from Decanting Club is spoiled when opened, then we will replace it with the same wine or, if this is not possible, another wine of equal or greater value.

Occasionally a wine you order may go out of stock. If this is the case we will contact you to inform you of the potential delay or offer you an alternative wine of equal or greater value.

Claims for non-delivery must be made within two weeks of your order date.

Complaints

Any complaint is taken very seriously and we endeavour to respond to complaints as soon as possible.

Intellectual property rights

All copyright, database rights, trademarks and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Decanting Club, or the applicable licensor.

Any use (including copying, reproduction, duplication, transmission, or display of the content of this website, without the express written permission of Decanting Club) for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.

Permission is granted to electronically copy, and to print in hard copy, portions of this website for the sole purpose of placing an order with Decanting Club or using this website as a shopping resource.

For questions relating to privacy, click here.

For any other questions please contact us.

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